Terms and conditions – PONER

1. We do not offer refunds of the purchased goods. It is possible to issue a voucher at the value of the original purchase for goods of the next choice.


2. In case of a binding loan, 50% of the total cost of the dress is paid. The deposit is non-refundable.


3. In case of unconfirmed reservation of a dress, the visit is charged CZK 1,000. If you confirm, the amount is deducted from the total price.


4. The atelier is open from Monday to Friday from 9a.m. to 5p.m. for lending and fitting. In case of different day or time, the visit is subject to a fee of CZK 500 + CZK 1,000 in case of unconfirmed reservation.


5. We do not offer refunds for any tailor-made clothes.


6. Gift voucher is invalid after the expiration date and impossible to change for anything else.